Steps to Success
| 1. Bell Philosophy | 6. Visiting |
| 2. Introduction | 7. Performance |
| 3. Our Needs | 8. Rating System |
| 4. Supplier Information | 9. Supplier Questionnaire |
| 5. Survey | 10. Main |
Performance
After you have been advised you are the successful bidder, it is imperative that you perform to the specifications and instructions on the purchase order. Remember, buyers soon grow weary of suppliers who fail to deliver quality items per contract schedules. Also as you will see later, failure to deliver on time has a direct bearing on your being awarded any future business.
Quality
In the aerospace industry, manufacturers experience stringent quality assurance requirements. Quality requirements are typically based on prime contract quality specifications such as MIL-Q-9858A, MIL-STD-1535 and MIL-STD-1520. The requirements of prime contracts are tailored to procured products and services and flowed-down to subcontractors and suppliers. Emphasis is placed on problem prevention rather than correction. Assistance in interpreting requirements or meeting quality criteria may be obtained from the BHTI Supplier Product Assurance department at (817) 280-5906.
E-Commerce
Communicating electronically is the way Bell Helicopter will do business into the 21 st century.
Bell is always seeking better ways of doing business. Now, with the availability of the Internet we have the opportunity to communicate faster and more effectively with our suppliers. We have entered into a partnership with a company experienced in the web-based systems that allow our suppliers to receive the most current information on an easy access web site. We also have traditional EDI capability.
It is up to you to choose which method - web-based or traditional EDI - best serves your business needs. This is how Bell Helicopter wants to do business with you.
The requirements for utilizing the Internet based system are: PC (Pentium Processor minimum), High-Speed Modem (28.8 minimum), Internet Connection and a Search Engine (Netscape 3.01 or higher/MSIE 4.01 or higher) .
Rejections
Should parts not conform to the requirements as ordered, they will be returned to the supplier for repair or replacement at the supplier's expense, and the supplier's quality record will be so noted. Remember, rejections are costly to us as well as to you, and can affect future business relationships.
Payment
When your material has been delivered and accepted, your invoice will be paid per the terms of the purchase order. Our Accounts Payable department receives and pays supplier's invoices. If for some reason there is a problem or misunderstanding about your payment, contact the Accounts Payable department at (817) 280-2866 or your buyer for resolution of the problem.
