Intellectual Property
A major factor in BELL Helicopter's success is its long history of technical innovation. BELL HELICOPTER regards its intellectual property as some of its most important business assets and protects them accordingly. BELL Helicopter's intellectual property includes without limitation its patents, copyrights, trademarks, business processes, systems, manufacturing processes, technical and marketing information, and strategic planning. In the ordinary course of business, suppliers may need to have access to BELL Helicopter's intellectual property. BELL HELICOPTER expects its suppliers to protect BELL Helicopter's intellectual property in the same manner as BELL HELICOPTER would, in accordance with all Proprietary Information Exchange Agreements.
Six Sigma
As a part of a culture of continuous improvement, BELL HELICOPTER utilizes Textron Six Sigma (TSS), a comprehensive and proven set of tools and techniques applied in a consistent, systemic fashion to enable to better solve problems and optimize processes in all functional areas. The main focal points of TSS are:
Opportunities to jointly work on projects with suppliers will occur from time to time. Suppliers are encouraged to participate in projects and benefit from the training and the wealth of skill sets that it provides.
Supplier Warranty Cost Reduction Program
BELL HELICOPTER selects suppliers in a large part on the quality and reliability of their products and services. Consequently, BELL HELICOPTER expects suppliers to stand behind their products. BELL HELICOPTER customers are demanding greater warranty protection and it is appropriate that suppliers accept their share of this increasing warranty requirement.
Suppliers shall warrant their products and services for the longer of the period provided by applicable law or the warranty period provided to BELL HELICOPTER.
Accounting Practices / Payment Terms
The terms listed below are guidelines only. For actual payment terms, refer to the BELL HELICOPTER Purchase Order or the actual contract.
Payment Disputes
BELL HELICOPTER has a ninety (90) day dispute policy regarding issues of problems/past due invoices or short payments. Notification is required within 90 days of the issue in question. All notifications shall be in writing and followed-up by a telephone call within seven calendar (7) days of submission to BELL HELICOPTER accounts payable department.
Any and all payment issues brought to our attention after the ninety (90) day dispute period may not be honored.